Mediashout 6 Crashing

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We designed MediaShout 6 to be a simple program to use; however, we understand that learning a new program can be overwhelming at times. This is why we moved. We have Standard Support which is included in your MediaShout purchase and additional support that is available through our MediaShout Plus Membership. STANDARD SUPPORT. Standard Support is available to all MediaShout 6 + 7 customers. In the About MediaShout window, click Deactivate. The program will deactivate and close. After deactivation, you can either uninstall MediaShout or leave it installed so you can reactivate it at a later time. License Code does not work. Verify you are entering the license code for MediaShout 6, not a previous version.

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Getting Started

This section will give you all the information you need on how to install MediaShout and be up and running quickly.

Installation and Setup
User Interface

This section will cover all the details of the user interface, so that you can configure MediaShout 6 to your liking.

Control Screen Ribbon (Basics) Ribbon (Advanced) Settings Dialog
Scripts and Cues Download

Trying to figure out how to setup that presentation? This section gives you all the finer points of building your presentation.

Scripts Cues Inline Editor Cue Templates
Working with Media in a Cue

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In this section, you learn all about inserting and editing lyrics, scripture, images, videos, audio, and so much more!

Lyrics Lyric Library Bibles Elements Text Objects
Cue Setup

The Cue Setup tab is used for setting up the cue display resolution when creating or exporting cues. In most cases, the Cue Setup will match the resolutions of whatever screens you are connected to. However, in cases where you want to manually change the cue resolution to match what the final output will be (for instance, when building the script on a computer in the office that has a different output resolution than the computer in the sanctuary), Cue Setup is the way to do that.

Configuring Cue Setup settings

To configure settings in the Cue Setup tab:

  1. On the ribbon, click Settings tab > General Settings > Cue Setup.
  2. Change desired settings.
  3. Click OK.


The Cue Setup tab contains the following sections and settings:

Set each option for the Main display and the Stage display (if one is connected):

  • Display Resolution: Select the correct display resolution from the list.
  • Aspect Ratio: the aspect ratio that is used when creating cues.
  • If the Cue Resolution doesn't match: if the cue is set to a different resolution than the display, select whether you want to scale the cue to fit or resize the cue.
    • Scale the Cues to fit. Resize the image and keep its aspect ratio.
    • Resize the Cues. Changes the aspect ratio by stretching or squeezing the image to make it fit. Note: For text boxes, the font stays the same size but the bounding box is resized. This might cause the cue to repaginate.

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See the Quick Start Guide: Setting up the displays for detailed instructions on setting up the displays.

What is Aspect Ratio?

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The aspect ratio is width: height. So a 4:3 aspect ratio means the image is 4-inches wide and 3-inches tall. The two most common aspect ratios used are 4:3, standard resolution, and 16:9, wide resolution.

Related pages:

  • Cues
  • Inline Editor
  • Displays Settings